Terms and Conditions

The Heart gym at Tesco shall be operated as a propriety club run by 3d leisure and located within the Heart building. The gym will be managed by 3d Leisure or by another nominated person. The owner, Tesco, shall solely determine the facilities of the gym; any amendment or replacement shall be at the owner’s discretion. The membership agreement (in which are incorporated these terms and conditions) is made between 3d Leisure Ltd in conjunction with Tesco and the individual members/users.

Tesco have an absolute discretion over whether to enter into this agreement and to accept your application for membership of the gym. If your application of membership is accepted, membership of the gym will start from the date that your induction is completed. Once the induction is completed, your will then be granted access to the facility, and you will be entitled to all the rights and privileges exercisable by the class of membership into which you have been accepted. Entry into the gym is gained on presentation of a valid access card.
Only employees who have completed an induction and personal health statement are eligible to use the facilities.

You must be of least 18 years of age to be a member of the gym.
As a member you agree to comply with the rules of membership which are displayed within the gym and relate to opening hours, use of the facilities and your conduct. We may make reasonable changes to these rules at any time provided we give you advance notice of the changes.
Access cards are only for the use of the member and are not transferable under any circumstances.

You must complete an application form and DD mandate. Your ongoing direct debit payment will be taken on 1st of every month.
If you do not pay your monthly membership fee, you will not be able to use the facility until payment has been made.

3d Leisure or Tesco may cancel the Membership of any Member if they commit a serious breach of the membership agreement or the gym rules. Any refunds owed will be at the absolute discretion of the management.
We may also cancel your membership for any other reason at any time by giving you one month’s notice in writing. In these circumstances where we cancel for convenience, e.g. where cancellation is not as a result of your breach of the membership contract, we will refund you any remaining monthly fee should charges have been added.
If you need to freeze your membership at any time due to relocation or any medical reason, you will be required to request this in writing 30 days in advance of the requested freeze period. You will be required to provide evidence to support your freeze request.

The gyms normal hours of operation can be obtained from the management and are advertised with in the gym. Such hours may be lengthened or shortened at the entire discretion of the management with or without prior notice to members being given. Whenever possible reasonable notice of such changes will be given.

It may happen that, through circumstances beyond our control, we will be unable to provide our full range of services. We will do all we can to restore our services to normal as soon as possible.
Entry will be refused to anyone under the influence of drugs or alcohol.
No animals are permitted inside the gym other than Guide dogs.
The gym reserves the right to refuse admission to any guest.
Any behaviour involving other users & staff deemed inappropriate by the gym or management may be classed as a serious breach of this agreement and may result in the cancellation of your membership. This would include but is not limited to violent or aggressive behaviour, misuse of equipment, unauthorised access and theft.
All participants must wear appropriate footwear whilst exercising (i.e. training shoes) and suitable clothing.

We take the privacy of our members very seriously. If you have any requests concerning your personal information or any queries regarding our processing, please contact the onsite manager. The statements below explain how we use your personal information.

Information collected: We collect personal information from you through the membership form and your use of our facilities. The information we collect may relate to your physical health or condition.
Use of your information: We use your personal information for the purposes of providing and personalising our membership services and may contact you from time to time informing you of related services or products. If you do not wish to receive such information you should instruct the Site Manager accordingly, in writing. We may also contact you if you have not recently attended the facilities to offer encouragement or seek information for the reasons for your recent absence.